Postage and handling

Postage and handling charges are generated automatically depending on the country you are having the goods sent to and the size / weight of the goods.

Remember that our postage charges include: 

  • Handling (the time it takes to pack the parcel/s)
  • The cost of the goods needed to pack the parcel  

 

Domestic Postage & Handling 

Australia Post eParcel 

  • starts at $6.71 and increases depending on how heavy the items are that you buy, and where you are located. 
  • usually takes 1 to 7 days from receipt of payment to delivery
  • fully trackable through the Auspost Website
  • must be signed for upon delivery 

 Australia Post eParcel Express

  • starts at $7.37 and increases depending on how heavy the items are that you buy, and where you are located. 
  • usually takes 1 day (when located in the express areas) from receipt of payment to delivery
  • fully trackable through the Auspost Website
  • some very large items and dangerous item cannot be sent express, eg Transport Bags, Large Scenery Pieces, Spray Cans 
  • must be signed for upon delivery

 FREE FREIGHT - eParcel - Australia Only 

  • when you spend over AUD$150.00 or more excluding shipping
  • usually takes 1 to 7 days from receipt of payment to delivery
  • fully trackable throught the Auspost Website
  • must be signed for upon delivery 

Please note: We are aware of a glitch with our website where the customer is able to send a single order over $150 to multiple addresses. To correct this we will hold the order/s and seek freight for the goods going to each address unless each of the order/s going to each address is over $100.

 

International Postage & Handling 

Australia Post - Standard Air Mail 

  • starts at AUD$10.00 and increases depending on how heavy the items are that you buy, and where you are located. 
  •  usually takes up to 14 days from receipt of payment to delivery, but please note that parcels can sometimes take up to 6 weeks
  •  does not have any tracking or insurance
  •  customers who choose this method are doing so at their own risk
  •  99% of international orders are sent via this method with very few parcels going missing or being damaged. 

 

 FREE FREIGHT - eParcel - New Zealand Only 

  • when you spend over AUD$250.00 or more excluding shipping
  • usually takes 4 to 14 days from receipt of payment to delivery