To our valued customers, we are sorry to announce that we are discontinuing and clearing out the entire Steamforged/Guildball ranges.
We have had ongoing issues with Steamforged products since the beginning when we picked up Guildball after the kickstarter. We purchased through numerous international and local distributors but nobody kept the range long enough and it was always difficult to source. We tried numerous times to deal with Steamforged directly and finally earlier this year Adam from Steamforged in the UK told us we could purchase directly, email below.
We placed and successfully received an order for the season three gear, invoice below.
Then less than two months later they signed an official distribution agreement with Lets Play Games (formerly Good Games distribution). We kept chasing them for the orders we had placed prior to this agreement with no response. Finally they replied with the attached email and accused us of lying saying they have never, and never would never deal with us directly. Email below.
This is obviously not true and is an insult to us, after stocking the Guildball range for so long we are then told we are liars and that we never purchased directly.
We will never be dealing with Steamforged or any of their products ever again and I would highly recommend our customers steer clear of Steamforged products. They do not support the people who support them, and as the documents attached prove, they are just bunch of incompetent liars.
Also, the price is going to increase due to this agreement. For example, the new Bloody Master release from the Butchers faction, we were going to sell for $89.99, now has a recommended retail from Lets Play Games distribution of $120.00. That’s a 25% price increase and as we all understand, the only people that benefit from this exclusive agreement is the importer.
We apologise to our customers but we've done our best to try and get a fair deal for you and it hasn't worked out in this instance.